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HGM / AI Automation

Never miss another lead.

AI chatbots, missed-call text-back, and review automation for Venice Beach and West LA small businesses — installed, trained, and monitored.

0Target lead response time
0Coverage — nights and weekends included
0Of missed calls get a text back
0Long-term contracts required
What we automate

The follow-up work nobody has time for.

Most small businesses lose leads the same way: a call goes unanswered, a web inquiry sits overnight, a happy customer never gets asked for a review. We install systems that close those gaps.

01

AI chatbot for lead capture

A chat assistant on your website trained on your services, pricing, and hours. It answers common questions and captures the lead’s name, number, and need — day or night.

02

Missed-call text-back

Every unanswered call triggers an automatic text within a minute: “Sorry we missed you — how can we help?” The conversation continues until the lead books or opts out.

03

Review request automation

Happy customers get a review request by text at the right moment — after the appointment, after the job. Reviews are the fuel of the Map Pack; this keeps the tank full.

04

Appointment reminders

Automatic confirmations and reminders by text cut no-shows. Customers confirm with one tap; your calendar stays full without anyone making calls.

05

CRM & lead routing

Every lead — call, text, form, chat — lands in one pipeline, tagged and assigned. Nothing lives in someone’s voicemail or a sticky note again.

06

Reactivation campaigns

Past customers get timely, personal-feeling check-ins: service reminders, seasonal offers, win-back texts. Your existing list becomes a revenue channel.

Process

How the work gets done.

01

Map

We look at how leads reach you today — calls, forms, walk-ins — and find where they leak. You get a fixed quote per workflow.

Week 1
02

Install

We connect your phone, calendar, CRM, and Google Business Profile, then build each automation on a test number first.

Week 2
03

Train

Scripts are written in your voice and approved by you. The chatbot learns your services, pricing, and policies.

Week 3
04

Monitor

We watch the first month of real conversations, tune the scripts, and hand you a dashboard showing every lead touched.

Ongoing
Concrete outcomes

What changes in the first month.

  • ✓  No lead waits until morning — nights, weekends, holidays covered
  • ✓  Every missed call gets a text back within a minute
  • ✓  Review velocity rises without anyone remembering to ask
  • ✓  No-shows drop because reminders go out automatically
  • ✓  You see every lead in one pipeline, with a full conversation history
Who this is for

Businesses where the phone is the business.

Contractors, salons, dental practices, auto shops, home services — if a missed call is a missed job, automation pays for itself the first week. If your team already answers everything instantly, you do not need this.

Not sure where your leads leak? The free SEO audit includes a look at your review and response gaps.

Service areas

Where we work.

Santa Monica SEO

Montana Ave, Main Street, and the Pier district.

Marina del Rey SEO

Admiralty Way and the harbor corridor.

Culver City SEO

Downtown Culver and the Hayden Tract.

Mar Vista SEO

Venice Blvd and the farmers market crowd.

Playa Vista SEO

Silicon Beach offices and Runway shops.

Next step

Start with a free audit.

Twelve checks. Zero cost. You will know exactly where your business stands in local search.

FAQ

Straight answers.

What does AI automation cost?

Each workflow gets a fixed quote after a short review of how you handle leads today. Most single workflows — missed-call text-back, review automation — run a few hundred dollars to set up plus a modest monthly fee. No long-term contracts.

Will it sound robotic to my customers?

No. Every script is written for your business, your services, and your tone — and you approve it before anything goes live. Most customers never realize they are talking to an automated system.

Does this replace my staff?

No. It handles the repetitive follow-up nobody has time for: instant replies, reminders, review requests. Your team keeps doing the work that pays; the system makes sure no lead falls through.

What tools does it connect to?

Your CRM, calendar, phone system, and Google Business Profile. If you do not have a CRM yet, we set one up as part of the install — most small businesses do not need anything fancy.

I already miss calls every day. Can this fix that?

That is the core use case. Every missed call gets an automatic text back within a minute, and the conversation continues until the lead books, gets a quote, or opts out. After-hours and weekends included.